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What is your replacement policy?

If there's an error on our part, or if one or more items are damaged in transit, we will produce and ship replacement(s) at our expense, no questions asked. 

Consistent with the policies of leading fine art suppliers, such as the Tate Shop, we do not accept returns or exchanges for Made-to-Order items.

That said, if there's an issue, we want to put it right. Message us via chat or email us at help@artworks.cool and we’ll sort things out to your complete satisfaction.